Skip to main content Pauls Valley, OK
Sign In / Register
arrow_back
Back
Utility Billing FAQs
When is my bill due?

All bills are due by the 15th of current month. A 10%  late fee added after the 15th. Service may be diconnected if not paid by the 25th. A $41.00 reconnect fee will be added to current bill and will have to be paid in full before service is reconnected.

How can I pay my bill?

You can pay your bill using our online portal using credit or debit card. You can pay over the phone by calling 833-433-0022 with a credit or debit card. You can pay in office at 201 S. Willow with cash, check, money order, credit, or debit card. Please note our office hours are Monday- Friday 8:00 AM to 4:30 PM excluding all major holidays. Also Note all credit or debit cards transactions will incur a 3.7% or $2.50 minimum fee.

How much is a deposit for my water account.

Water deposits are $100.00 for Residental service and $200.00 for Commercial service. Any bad debt that a customer has with the city will need to be paid before services can be connected

what information will I need to turn on services?

Information needed to turn service on is Photo ID, Proof of Social, and a rental agreement/lease agreement/or proof of ownership for the property

What all am I paying for with this bill?

If you are INSIDE city limits your bill consists of your water usage, trash service, sewer, capital improvement fee, and a ambulance fee. If you ae OUTSIDE city limits some of these services are not available to you.

How much water does the average household use?

On average, we see household water usage range from 10–20 units per person per month. However, actual usage can vary significantly depending on your household size, daily routines, and water consumption habits.

For example, a household of four would typically be expected to use approximately 40–80 units of water per month.

How much water do normal daily tasks use?

Please understand these are estimates pulled off google there can be a lot of factors that could change these numbers. (example how old or new your appliances are.)

average shower uses 3 gallons per minute. 10 minute shower = 30 gallons 

average toilet flush = 3 gallons

average washing machine = 20 gallons PER LOAD

average dishwasher = 6 gallons PER LOAD

hand washing dishes = 20 gallons per load

one bath =30 gallons 

how does my water usage add up?

Going off our figures from the daily tasks question this is how we would average a person using 10 units (1,000 gallons of water) a month.

one 10 minute shower every other day = 450 gallons

toilet being flushed just 5 times a day 30 days a month = 450 gallons

one load of laundry a week = 80 gallons

one load of dishes in a dishwasher every other day = 90 gallons 

total water used off these figures 1,070 gallons

the amount of water used adds up alot faster then most people think.

Welcome

Register Online to:

  • Set up Auto Pay
  • See your transaction history
  • Enroll in email billing
  • Enroll in text to pay

Office Hours:

City Hall

Monday-Friday 8:00am-5:00pm

Water Biling Office

Monday-Friday 8:00am-4:30pm

Sanitation Office

Monday-Friday 8:00am-4:30pm (last dump 4:00pm)

Saturday 8:00am-3:00pm (last dump 2:30pm)

Court Clerk

Monday-Thursday - 8:00am-5:00pm

(Excludes all major holidays)